Partnering with us

Join us in making home care more accessible

Whether you provide care or assist those who need care in their decision-making, it would be great to work together

How it Works

CareCompare provides a platform to match individuals who need care with those care companies who are able to deliver this. We work with a wide range of CQC-registered companies ranging from small, local companies through to regional and national providers. We do not work with companies rated ‘inadequate’ or ‘requires improvement’ in their latest CQC inspection report.

We also partner with a range of voluntary sector and charitable organisations to raise awareness of key issues affecting those who need care.

Where we cover

We are currently live across Essex but are rapidly expanding to other areas of England. If you would like more information about joining CareCompare, either as a care provider or a brand partner, please complete the form below and one of our team will be in touch

Outlined grey image of the whole UK with a highlightes spot over essex

Why join us?

CareCompare aims to provide self-funders with a quick, easy way to connect with care companies who can help. When self-funders approach healthcare professionals- be this their GP, care co-ordinator, social prescriber, practice nurse- or indeed their local authority, these professionals are unable to recommend specific care companies due to procurement reasons, time constraints, and also because they don’t know which companies are available. CareCompare is being used by hundreds of NHS staff across the region when they encounter self-funders who ask them for help finding care, and is being supported by the NHS Clinical Entrepreneur Program, Innovate UK and the Mid and South Essex NHS Foundation Trust.

For patients, CareCompare can help them find care at what is often an incredibly stressful time, and we have received wonderful feedback from patients and their families. As a care company, you have probably taken many calls from people out of your area, when you don’t have the capacity to help or when the specific needs of the user are not something you can accommodate. With relatively little effort (it takes a few minutes to complete the proposal form), you can target proposals to those people you can actually help and when someone connects with you via the platform (and takes your time on a call), it is with a background of having already chosen you! If you wish, you can also see enquiries from surrounding areas and therefore have access to users outside of your normal catchment zone. We are proud to be an affiliate member of the UK Homecare Association and are striving hard to ensure that our platform is beneficial to care companies as well as to patients and the NHS.

Hear more from those with CareCompare

CareCompare has opened up a whole new view of how we take care packages on...it’s great to be able to go onto CareCompare and see the different types of care needs that are out there and for us to then tap into something that we wouldn’t normally have thought of looking at

Carole Pellicci Care Support Administrator, Mike Riglin Nursing

CareCompare offers a useful free tool to help residents find a trusted, safe solution that is bespoke to the needs of individuals. Patients in my practice have already benefited from this service and I welcome its introduction

Dr Jose Garcia Lobera GP and Chair of Southend Clinical Commissioning Group

CareCompare provides us with a trusted, impartial place where we can refer patients and their families to... our local authority and voluntary sector colleagues have also welcomed the introduction of CareCompare and seen how it can benefit local people and their families

Charlotte Williams Chief Strategy and Improvement Officer, Mid and South Essex NHS Foundation Trust

We're in this together

Whilst we help people find care, we’d really like to help you manage this care. We’d love to hear any ideas you may have to help us improve the site for you & your clients. Whether that’s a new way to improve communication, or needing more information from clients regularly

Please click below to let us know

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Frequently Asked Questions

Which care companies do you work with?
We work with a range of care companies from small, family-run companies through to larger regional and national providers. All companies on our platform must be registered with the Care Quality Commission and we do not work with companies rated ‘inadequate’ or ‘requires improvement’ in their most recent CQC inspection report. At the moment, CareCompare operates in Essex for both hourly and live-in care, but outside of Essex it only operates for live-in care.
How do I find out about new care enquiries?
Once you have registered, every time a new user makes a request for care you will receive an email alert. You can then click on the link in the email, or log onto the platform directly, to view and respond to the enquiry. You will be able to see the user’s request information and postcode but not their contact details at this stage. If you can respond to the enquiry, you can reply with a ‘proposal’ for care, and if you cannot supply the care then you archive the enquiry and can return to it later if you wish- we ask the reason for archiving, but this is just for our own understanding and is not communicated to the users. If a user connects with another company then you will no longer see the enquiry in your ‘requests’ tab
Do I need to fill in my profile for each person I respond to?
No. Once you register, you can enter a detailed profile of your company- including a link to your CQC inspection report- and this will automatically be sent to every customer who you respond to. In the proposal itself, you can enter more detailed information relevant to that specific user
Does the client know if I do not respond to them?
No. Each time a company makes a proposal for care the user receives an email alert and can then log in and view the proposal. However, if you do not respond (i.e. you archive the request because, for example, you do not have capacity or it is too far away) then no one is notified of this.
What happens if a user connects with us and we later realise we cannot provide the care?
You are under no formal obligation to deliver the care set out in the proposal but we ask that the information in the proposal is as accurate as possible. If you wish to clarify any issues with the client, please make use of the messaging function which allows you to send a secure message to them clarifying issues that may affect whether you can make a proposal. We completely understand that there are circumstances whereby a user may connect with you on our platform but then the package of care never takes place- in this care we ask that you kindly inform us so we can redirect the user
Is there a fee for joining?
There is no upfront or license fee. If a user connects with you through the platform and then goes on to pay for your services, then whilst they are paying you, a small commission is payable to CareCompare for an agreed maximum duration. We want the platform to work for care companies but as you will appreciate there are also costs of maintaining the site. Our model means that you pay nothing unless you actually benefit from the site.